Please note this form is only for developers of new homes in the UK which have already been registered with Openreach and for which you have received a unique New Site Identifier (NSI).
If you are a developer and have not yet registered your site or you are waiting for an NSI to be provided and would like help, or would like additional information on how we work with developers in the UK please visit www.openreach.co.uk/newsites.
We'll use the information you provide to investigate and progress your query.
Questions marked with an asterix "*" are mandatory.
Your companys name *
Your email address *
Please confirm your email address *
NSI Reference *
You will be given this on registeration.
If you have not registered your site, you can register it here.
Queries submitted without a NSI can not be progressed.
What is your issue about? Please tick all that apply *
Please provide more detail about your issue
Write your comment within 1000 characters.
If 'Customer in and no service', what date did the customer(s) move in?
There was a problem submitting your form! Please check that all questions have been answered correctly and try again.