Fibre Broadband Availability - Customer

If you've moved into a new build home and are having problems with your phone or broadband service please visit our 'broadband in new build homes' page.

If your query is about an existing broadband service please contact your Communications Provider.

For enquiries about Superfast Fibre broadband availability in your area. Please can you help us by first carrying out an availability check using the Openreach tool found here before completing the form.

We'll use the information you provide to investigate and respond to your query.  Please don't provide any sensitive personal information.

Please also read our privacy policy which describes how we may use your personal information.

1Your name: *

2Name or number of your property: *

3Street name: *

4Postal town: *

5Post code: *

6The phone number where you would like broadband, if available: 

7What date do you move into the premises? (If you already live here please input todays date) 

8Your email: *

9Please tell us what your fibre broadband enquiry is about: *

10Please provide us with details of your enquiry: *

Write your comment within 1000 characters.

11We may use the information you provide to help make decisions about future investment in our network, and understand customer needs and contact you in future.  If you’d rather we didn’t, please tick this box. 

12Type the characters you see in the picture 

16Do you live in an apartment or flat within a larger building? *

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