If you've moved into a new build home and are having problems with your phone or broadband service please visit our 'broadband in new build homes' page.
If your query is about an existing broadband service please contact your Communications Provider.
For enquiries about Superfast Fibre broadband availability in your area. Please can you help us by first carrying out an availability check using the Openreach tool found here before completing the form.
We'll use the information you provide to investigate and respond to your query. Please don't provide any sensitive personal information.
Please also read our privacy policy https://www.openreach.com/privacy-policy which describes how we may use your personal information.
1.
Your name: *
2.
Name or number of your property: *
3.
Street name: *
4.
Postal town: *
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Post code: *
6.
The phone number where you would like broadband, if available:
7.
What date do you move into the premises? (If you already live here please input todays date)
8.
Your email: *
9.
Please tell us what your fibre broadband enquiry is about: *
10.
Please provide us with details of your enquiry: *
11.
We may use the information you provide to help make decisions about future investment in our network, and understand customer needs and contact you in future. If you’d rather we didn’t, please tick this box.
12.
Type the characters you see in the picture
16.
Do you live in an apartment or flat within a larger building? *
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